Bayshore Elite Gymnastics

Frank Zamudio
1 ⭐
So far , Janelle has not been responsive in helping us get our child back on the schedule. Here is the issues in a nutshell
1. No good communication on next steps with our daughters practices.
2. We paid for summer camp but our child got injured ( broken finger ) and they said they would not refund anything just credit us for the monthly dues, the problem is we have a credit but they won´t add her to a practice team so we are stuck waiting ….months now
My child was super decided to Bayshore but now its time we look elsewhere.

Zaineb Taqi
1 ⭐
The classes are fine but the customer service (specifically Janelle at the front desk) is very bad. I had both my kids enrolled but I am withdrawing both because of customer service and will look for another place. I asked about freezing classes in the summer and she said classes will be automatically on hold in June and July and resume in Aug and we won’t be charged so I don’t need to do anything. Then I see that my account was charged for one of my children. When I called she said the freezing was only for classes after 2pm and that I was not very specific. They refused to refund me and I didn’t hear any sorry or nothing even though it was completely their fault not to share accurate information.

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