C&C Gymnastics

L S
4 ⭐⭐⭐⭐
My daughter loves this gym! She wishes the classes were more than once a week!

My son took classes for about three months then decided he didn’t want to attend anymore as he wanted to do Martial Arts but he loved his class while he was there.

The only down fall is the gym requires a direct withdrawal from a bank account for monthly tuition. As a single parent with unsecured money flow it’s hard to ensure that I will have the money in that account and if you want to pay in cash they require you to wait and allow the withdrawal to bounce so you have to pay a $20 fee on top of the tuition… it would be nice to have the option to pay ahead in cash or with a different card for the tuition if we wanted.

I guess the plus side is you have till the 15th of that month to pay tuition after the withdrawal bounces.

But other than that, the coaches are super nice and the staff is courteous. Can’t wait to see how she grows here.

Letahja Stephens
1 ⭐
Very rude staff, and deceiving business practices. I signed my girls up in 2020 and suddenly had to move to another state due to a family emergency. I called to have them dropped from the class since we wouldn’t be returning. They only take payments by auto drafting from your bank account, so I had to make sure the payments stopped. Well the payment didn’t stop after I asked to be removed, so I had to do a stop payment from my bank account. Fast forward to 2024 I return and try to sign my daughter up, I asked them to look up my old account. The lady looked everywhere and couldn’t find the account, so I signed up as a new participant. Paid all the fees and tuition (IN CASH) because they don’t take cards, and my daughter started the same day. I get a call two days later from the gym telling me that they found an old account from 2020 with a balance of $140 that included a $20 return fee. She told me my daughter wouldn’t be able to return to their gym if it’s not paid by the upcoming Saturday. I explained to them that I moved and my kids weren’t attending the classes anymore and I called to drop them, and she said you should have come in the office to withdraw them. I told her I was no longer in the state to do that. She didn’t care she just continued to repeat well you have to pay the $140 or she can’t return. She even offered to take the $20 return fee off if I make the payment bringing it to $120. & if I decided to walk away she said I can be refunded for the new classes that I signed up for. So I decided to pay the old balance because my daughter really wanted to be apart of the classes. When I arrived another lady at the front desk told me there was no recollection of that call and the old balance was actually $150 and they weren’t taking off the return fee. Mind you they only take cash so all I pulled out the atm was the $120 I was told to pay. At that point I was irritated over the whole ordeal and just wanted my money back that I just paid 3 days prior. She told me they will send a check to my address, even though I paid in cash. The whole establishment is shady. Only shady businesses take cash only and make you sign up for auto draft so they have constant access to your bank account !

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