Champions Westlake Gymnastics & Cheer

Judy Wang
1 ⭐
If you want an UNHAPPY child, try this place.

I signed up my child for a summer session, I was very excited for her to try gymnastics for the first time. My child is a shy at the first but open-up quickly if she feels comfortable about the environment type of kid. She was nervous at the first class, so she asked me to stay with her and I did (there were other parents did the same thing, stayed with their children and coach was fine).

However, the second class was different, the coach asked me to leave my child, because it’s not fair to other parents that this class is not a parent-child class. I was fine with that because rule is rule. But my child was not ok so she still asked me to stay. While I was trying to communicate with my child, one of the coach picked her up and forced her to follow another coach (without asking me), my child bursted out crying and screaming because she was shocked by that. Then the coach said “I have no words for you” then left, we just stood there and didn’t know what to do. There were one other child crying and screaming because the coach forced him to leave his mom too. When we got home, my child said she was still scared but would try her best to follow the coach next time (with her voice shaking), that makes me feel so sorry because I asked her to go there.

Days after, I called them to ask for explanations from manager and refund for the 23-24 enrollment (I signed up fall session after the good experience at the first summer class), they replied no with an email. When I tried to follow up with emails and phones asking for further communications, nothing.

Gavin Li
1 ⭐
AVOID THIS!

They bill you for camps on the website, but actually it´s different they don´t have the camps they described on the website, and they don´t refund the money. AVOID it!

Their website said there is “open gym”, where you use the facilities freely. So I paid. But then they said it´s not really “open gym”, it´s just normally lessons. So that´s not the open gym we wanted, we can´t go. When I ask for cancel and refund, they refused to refund!

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