Georgia Gymnastics Academy Inc

Me Who
5 ⭐⭐⭐⭐⭐
Both of my children have attended this gymnastics center and had a wonderful experience. We appreciate the friendly staff and the variety of classes. Great communication, too! If there is ever any issue, they are always willing to work with you. If I had another child, I would bring them here! A++

Raven Lee
3 ⭐⭐⭐
Edit: i have increased my review from 1 star to 3 stars. I was contacted the same day that I made the review and was able to get the issue resolved. While I appreciate the urgency after the review, I would have hoped for that same customer service before the review. I stand by that no one tried to contact me. I have double checked emails and do not have any voice messages…not to mention as stated we are in the building twice a week. Customer service is everything. I do appreciate that she is back in class. Thank you!

Original review: If I could give zero stars I would. The coaches are fabulous but the admin/office staff are horrible and could use a lesson in customer service. My daughter has been attending here for two years (maybe longer). We had her taking two classes here and she attended through the summer session. However, even though we were in the facility two days out of the week, they didn’t have the courtesy to come out and let us know that her fall registration had not gone through. So, after attending for two years and taking two classes a week, she was left off the roster for fall. Just a terrible way to treat your loyal customers. She is now on a wait list like we are new to the facility. It wouldn’t have taken them hardly any effort to just come out during one of her summer sessions and ask us if she would be staying on for the fall or better yet, pick up a phone and confirm. Terrible office practices… I’m now looking for another facility to take her to so she doesn’t sit out waiting on a spot at a facility she been going to since she was 4 years old. They definitely don’t care about long term loyal customers.

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