Kentucky Gymnastics Academy

Michelle Grorud
5 ⭐⭐⭐⭐⭐
My 8 year old started at kga after a bad experience at our previous gym with the instructors. She has made so much improvement and loves going each week!
My 6 year old just started a couple months ago and loves her class and coaches.. even when she makes mistakes she gets right back up with the biggest smile on her face to keep trying – thankful for the patience of the coaches and their encouragement to keep at it

Rhonda Stanley
2 ⭐⭐
I signed my granddaughter up for gymnastics, and after conversation with her mom, we needed to hold off. I contacted the facility after noticing that I was charged an additional fee (lifetime fee) also I needed to get a refund. Talked to the owner within 3 hours of the charge, and was told that I would receive my refund by mail in a few days. I called the office to inquire on my refund the office manager “Amy” was very curt in telling me she was not even sure the check has processed, she does not do checks, and that she does not control the mail. I brought her demeanor to her attention, and she began to raise her voice. Telling me that I would have to wait till the owner returns from vacation next week. Also that she has over 600 other families to assist. Myself being in the people business, you are to make the customer feel as if they matter. That type of attitude solidified my decision not to be part of this gymnastics community. I hope to receive my refund sooner rather than later.

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